All parcels are sent out from Jersey either recorded delivery or Parcel Force, so all have a number to either track (with Parcel Force) or to let us know if an attempted delivery has been made (with Recorded Delivery).
Please check, prior to ordering, that the part you require is the correct part for your year and model, as an increasing amount of customers are ordering incorrect parts for their bikes and are suffering unnecessary restocking charges on incorrectly ordered parts. If you are unsure you are ordering the correct part, please contact us, preferably by e-mail.
Also please be aware of the following within our returns policy.
All goods MUSTbe returned in the same condition and packaging as they were despatched or they will be returned to you and no refund will be issued.